Hi there! :)
Be sure to check out our FAQ page to see if your question can be answered there.
COVID-19 UPDATE: The USPS has issued a statement on March 4, 2020 regarding delays of mail and packages due to widespread airline cancellations and restrictions in areas. The Postal Service is undertaking all reasonable measures to minimize the impact to their customers. Some packages may state that "Origin Post is Preparing Shipment." This means the package has been shipped and is in transit and awaiting confirmation by the Postal Service.
Also, feel free to drop us a question using the contact form below or emailing us at firstname.lastname@example.org. Please include your order number if you have it available so we can look it up quicker for you.
FamTee Support Team!